FAQs About Wireless, Computing, & Software
I have brought my personal laptop to the Medical
Library. How do I get an Internet connection and connect to the Library resources?
Cornell Ithaca faculty, staff and students with laptops may connect to the RedRover-Secure
network using their Ithaca NetID and password.
WCMC faculty, staff and students intent upon accessing library resources will need to
use the WMC Secure network. In order to access WMC Secure, users will first need to have
their laptops “tagged” by ITS. Please direct all inquires for wireless access
to ITS by email or phone,
212-746-4878. For additional information, please visit
ITS networking.
Please note that anyone wishing general access to the internet (non-licensed material) can gain access by using the WMC Guest Services netowrk. WMC Guest Services provides non-secure access to web pages for guests. WMC Guest Services does not provide access to any WCMC system or application. Protocols other than HTTP or HTTPS may not be used over this network.
How do I connect to the Library Wireless network?
When entering the Library with a laptop configured for wireless access you may see a
number of available wireless networks. The strongest signal comes from the WMC
Secure and Library Wireless network. The Library Wireless network is only available
for our Library laptops and workstations. ITS created this secure subset to
function as a wireless network for Library computers only. If you are a registered
user, you may checkout a Library laptop for in-house use.
I have an ITS-tagged wireless laptop. Can I access
the Medical Library resources?
Yes, personal wireless laptops that have been tagged by ITS have access to the WMC
Secure network. All Library resources (databases and e-journals) reside on the WMC
Secure network.
Why can't I print from my ITS-tagged wireless laptop in
the Medical Library?
The Library does not currently support personal wireless laptop printing. Only
Library- owned computers can print to Library printers. If you need to print in the
Library, please use a desktop computer or visit our Circulation Desk to check out a
laptop if you are a registered user of the Medical Library.
Is there free wireless printing anywhere in the Medical
College?
ITS does not provide any public network printer available at this time. Please
direct all inquires for wireless network printing to ITS by email or phone, 212-746-4878.
Where can I get a listing of all the wireless zones in
the college?
In addition to the Medical Library, ITS offers numerous areas of the college as
wireless access points to their WMC secure network. Please visit
ITS Wireless Zones for a complete listing.
Are Microsoft Office 2003 and Microsoft 2007 files inter-changeable?
Not exactly, you must consider compatibility and save documents accordingly. If you are working in a Microsoft Office 2007 application,
you must choose to save your file as a 97-2003 format in order to open it in Microsoft Office 2003. There is no problem opening aMicrosoft Office 2004 document in Microsoft Office 2007.
Are Microsoft Office 2007 files compatible with Version 10 of Microsoft Office for the Macintosh?
No, you must save your Microsoft Office 2007 file in a 97-2003 format in order to open it with Version 10 of Microsoft Office for the Mac.
Where can I go to read my email?
Email can be accessed from any computer in the Library. In the interest of providing
maximum availability for individuals accessing Library information, please read your
email from computers in the Library Computer Room.
Where can I print out my Word documents?
Macintosh and PC users can print a laser copy of their documents to the Computers
Commons on the first floor just past the circulation desk as you enter the Library.
Where can I plug-in my laptop to use here in the
Library?
The best places in the Library to connect your laptop to a power outlet are the study
carrels in the sunken reading room. The outlets are under a removable wooden strip at the
head of each desk. A few carrels in the stacks (on the side wall) have outlets in the
task light under the carrel shelf.
Is there a scanner for patron use in the
Library?
There are two scanners for public use in the Library. One is attached to a Dell
computer in the back of the Computer Room. The second is attached to an Apple iMAC in Lower Level
South. If you have questions about the scanners, please contact Computer
Services.
My screen-reading browser cannot read PDFs. How can
I get PDFs converted to something useable like HTML or plain text?
Accessibility Tools for Adobe PDF Documents provides several options for helping
visually impaired users read PDF files using screen-reading applications. See Adobe Accessibility for more information. The Adobe Acrobat Access
View plug-in for Windows can be downloaded at the Adobe website. Mac OS users or
people using shared computers can convert PDF files to text or HTML by using the e-mail
or Web-based submission tools available at Online conversion tools
for Adobe PDF documents.
Does the Library have software that would manage my
bibliographic references? Can the Library staff help me learn to use such software?
The Library has a site license to RefWorks, a web-based bibliographic reference tool, for use by Weill
Cornell faculty, staff and students. RefWorks may be used from any computer with an
Internet connection once you establish a personal login and password. If not using a WCMC
networked computer, you will need the Cornell
RefWorks Group Code (Weill Cornell users only) to access RefWorks from off campus.
The Library also provides access to EndNote and EndNoteWeb. EndNote X (10) is installed
on the ten PC computers in the Computer Room on the Lower Level of the Library. The
Library offers training on how to use RefWorks and EndNote. See the Library Class schedule or
send an email to infodesk@med.cornell.edu
or call 212-746-6055 to set up a private consultation.
Which PDA tools does the Library offer its users?
The Library maintains a list of over a dozen PDA tools. These tools vary based on operating system (Palm, Pocket PC, etc.) and availability: some are freely available to all, and others require you to be inside the Weill Cornell network.
Last Updated: July 21, 2008
