COVID-19 Library Service Updates

Due to the impact of COVID-19 on the Weill Cornell community, the library may continue to update some of its policies. Stay tuned to this page for the most recent updates regarding COVID-19 and library resources and services.

Access Eligibility

The physical space of the Samuel J. Wood Library is now fully re-opened to all WCM/NYP and affiliated users.

Masking Policy

Masks are now optional inside the Library. 

Library Hours

Click here for the Library's onsite hours of service.

The 24/7 area is now open to eligible users.

The ITS SMARTDesk continues to require appointments for service. Please visit to make one online. Hours of operation are Monday- Friday 9am - 5pm (last checkin at 4:30pm)

Remote Access

For remote assistance, please contact us via CHAT, email ( or call us at (646) 962-2570.

Live CHAT support is available at the following times:

Monday - Thursday: 8am - 12am

Friday: 8am - 8pm

Saturday: 10am - 8pm

Sunday: 12pm - 10pm

For instructions on how to use our resources remotely, see Remote Access Service.

Please see IT Service & Remote Work Resources and continue to check our website for updates and remote assistance.

Ask a Librarian

Feel free to contact us with any questions.


Onsite appointments in the Medical Center Archives at NewYork-Presbyterian/Weill Cornell Medicine will be on hold beginning March 16, 2020, as a precautionary measure against the spread of the coronavirus disease 2019 (COVID-19). Remote reference requests can still be submitted to; the account will be monitored by staff from an offsite location from 9:00 am - 5:00 pm, Monday through Friday.

Please note that the Medical Center Archives does not hold current patient medical records. If you are seeking information regarding patient records that date anytime from September 1932 to the present, please contact the Medical Records Department through their website or at 212-746-0530.

General Information

Please see below for a curated list featuring local, national, and international COVID-19 resources. If you have any suggestions, please reach out to

News Category: News