The SMARTDesk offers a convenient walk-in IT service for employees and students at Weill Cornell. While you can come to the SMARTDesk for virtually any IT-related issue, the most common reasons to visit are:
- Tagging and setting up your mobile device to access Weill Cornell services while you wait
- Resolving issues with your laptop or mobile device
- WCMC account help, such as password or login issues
- Learning how to use ITS-provided software
SMARTDesk services are available Mondays & Thursdays from 9am - 5pm. Appointments are required and can be scheduled here.
Please call the Service Desk at 212-746-4878 with urgent IT issues, or reach out to your department’s dedicated technician.