The SMARTDesk offers a convenient walk-in IT service for employees and students at Weill Cornell. While you can come to the SMARTDesk for virtually any IT-related issue, the most common reasons to visit are:

  • Tagging and setting up your mobile device to access Weill Cornell services while you wait
  • Resolving issues with your laptop or mobile device
  • WCMC account help, such as password or login issues
  • Learning how to use ITS-provided software

SMARTDesk services are available Monday-Friday from 9am-5pm. Appointments are required and can be scheduled here.