FAQs

FAQ

Printing (PaperCut) and Duplicating

Where are the printers/copiers and how do I use them?

There are two printers/copiers in the library - one in the Library Commons on the first floor, just past the SMARTDesk, and one in the 24/7 Study Room. A PaperCut account is required to print. Please visit Print and Photocopying for full details about printing and photocopying in the Samuel J. Wood Library.

What is the cost of printing and photocopying in the library?

The charges per exposure are:

  • Black & white printing: 10 cents
  • Color printing: 50 cents

WCM medical students, 1st and 2nd year PhD students, PA students and Computational Biology students are credited with a $20 PaperCut printing allotment each week. These funds are refreshed each Sunday evening and can be used for printing in the Library, Olin Hall, in the Ed Center, at the PRC or in the BRB. Students who have problems with their allotments should contact the Education Technologies Group (ETG) by navigating to myHelpdesk (http://myhelpdesk.weill.cornell.edu) or by sending an email to etg-support@med.cornell.edu.

How do I create a PaperCut account?

You can create a PaperCut account through the WCM print management system at print.weill.cornell.edu. Click on the Register as a New User link in the bottom, right corner of the login box to create a new account.

How do I add value to my PaperCut account?

Add cash value by using the Add Value Station in the Library Commons. The Add Value Station accepts $1, $5, $10, and $20 bills. They do not make change.

We regret that cash refunds cannot be given under any circumstance, even if you are leaving the institution, so please keep this in mind when putting money into your PaperCut account.

How do I get a refund on my PaperCut account?

We will be happy to refund your PaperCut account for any bad copies made due to printer malfunction. Please bring the bad copies to the SmartDesk, and we will reimburse you by adding value to your account.

We regret that cash refunds cannot be given under any circumstance, even if you are leaving the institution, so please keep this in mind when putting money into your PaperCut account.

Why does the library charge for printing services?

The library needs to recover costs for paper, toner, and maintenance of its printers. Charging for printing also reduces paper wastage.

How do I print in color?

From Library computers, you can change the color settings under "printer features" in the drop down menu after going to File > Print. The default setting is color. Please see the Printing and Photocopying page for more information.

On your personal device via WebPrint: Go to print.weill.cornell.edu and print to "Library Printers Color" (see image below). The following file types are allowed in WebPrint: Microsoft Excel xlam, xls, xlsb, xlsm, xlsx, xltm, xltx Microsoft PowerPoint pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx Microsoft Word doc, docm, docx, dot, dotm, dotx, rtf, txt PDF pdf Picture Files bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff.

Select a printer option its-pubprntp01\Library Printers Color (virtual) Location/Department Library

Where can I get posters, reports, and other items printed?

With the closure of Weill Cornell’s Duplicating and Printing Services, we have partnered with an outstanding printer to continue to offer Weill Cornell customers the same high-quality printing services you've come to expect from us.

Please allow us to introduce you to R&J Graphics, Inc.  They're not just any vendor – R&J Graphics is known for their expertise, attention to detail, and outstanding commitment to customer satisfaction. 

Their range of services remains comprehensive, including:

  • Full-service digital copying
  • Color and black & white copies
  • Mailing services
  • Brochures and booklets
  • Business cards and appointment cards
  • Letterheads and envelopes
  • Digital scanning
  • Binding and reports
  • Posters
  • Laminating
  • Carbonless forms
  • Labels and pads
  • Invitations

To submit your work requests, please contact Donald LaSorsa:

Email: don@rjgraphicsinc.com

Phone: 631-293-6611

R&J Graphics goes above and beyond. They're ISO 9001 certified for high-quality standards and FSC (Forest Stewardship Council) certified, which means they're committed to sustainable forestry practices.