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FAQs

Using the Print and Photocopy System (PaperCut)

Where are the printers/copiers and how do I use them?

There are two printer/copiers in the library. They are located in the Library Commons on the first floor, just past the SMARTDesk and in the 24/7 Study Room. A PaperCut account is required to print. Please visit Print and Photocopying for full details about printing and photocopying in the Samuel J. Wood Library, as well as the Memorial Sloan Kettering, Rockefeller, and Hospital for Special Surgery Libraries.

What is the cost of printing and photocopying in the library?

The charges per exposure are:

  • Black & white printing: 10 cents
  • Color printing: 50 cents

WCM medical students, 1st and 2nd year PhD students, PA students and Computational Biology students are credited with a $20 PaperCut printing allotment each week. These funds are refreshed each Sunday evening and can be used for printing in the Library, Olin Hall, in the Ed Center, at the PRC or in the BRB. Students who have problems with their allotments should contact the Education Technologies Group (ETG) by navigating to myHelpdesk (http://myhelpdesk.weill.cornell.edu) or by sending an email to etg-support@med.cornell.edu.

How do I create a PaperCut account?

You can create a PaperCut account through the WCM print management system at print.weill.cornell.edu. Click on the Register as a New User link in the bottom, right corner of the login box to create a new account.

How do I add value to my PaperCut account?

Add cash value by using the Add Value Station in the Library Commons. The Add Value Station accepts $1, $5, $10, and $20 bills. They do not make change.

We regret that cash refunds cannot be given under any circumstance, even if you are leaving the institution, so please keep this in mind when putting money into your PaperCut account.

How do I get a refund on my PaperCut account?

We will be happy to refund your PaperCut account for any bad copies made due to printer malfunction. Please bring the bad copies to the SmartDesk, and we will reimburse you by adding value to your account.

We regret that cash refunds cannot be given under any circumstance, even if you are leaving the institution, so please keep this in mind when putting money into your PaperCut account.

Why does the library charge for printing services?

The library needs to recover costs for paper, toner, and maintenance of its printers. Charging for printing also reduces paper wastage.