FAQs

The GET IT button provides direct links, from citations in selected databases to full texts, if available. GET IT also provides links to other services, such as Interlibrary Loan, in a menu format. Service options will vary among citations, but if the library subscribes to the online full text, GET IT will link to the full text of the article. 

As you are searching through Weill Cornell Medical Library databases, look for the GET IT button to access additional content. 

Video tutorial: How to Find Full-Text Articles While Off-Campus

Clicking on the GET IT button will open a new browser window with a menu of available services. From this menu you will be able to:

• Link directly to the full text of the article, if the library has a subscription.
• Check the OneSearch online catalog for the availability of the printed material in the Weill Cornell Medical Library.
• Check the OneSerach online catalog for the availability of the material in either electronic or print format at the Rockefeller University Library (RUL), Memorial Sloan-Kettering Library (MSK), and/or Hospital for Special Surgery Library (HSS)
• Make an interlibrary loan request via our TripSaver service, if neither the full text or the printed version is available.
• Perform an ISI Web of Knowledge author search.
• Export your citation to your RefWorks, EndNote or Reference Manager software.
• Access a GET IT frequently asked questions list.
• Send your questions or comments to the Library's Information Desk.

Full text is not always available electronically, either because the publisher doesn't make it available or because the library doesn't subscribe to it. In this case, GET IT will check Tri-Cat to see if the library has the item in print format. If the print version is not available, the link server will allow you to request the item through Interlibrary Loan.

If GET IT cannot tell exactly which journal you need, it may show you multiple journal titles and ISSNs. In addition, many times GET IT will find several sources that included the item you want. In both cases, scan through the list in the order which it is presented, until you locate the desired option.

GET IT is programmed to get as 'close' to the full-text as it can. The journal publisher controls whether a direct link to the article is available. For certain publications, you will have to navigate through the publisher's web site to get to the article you're looking for.

Sometimes problems occur in relation to mapping the article citation. In this situation, look for a search screen at the publisher's site and search for your article. Try searching for the item by author or title. In some cases, the article is not available in the source (eg. supplements). If you search and find nothing, check OneSearch for print holdings, or request an Interlibrary Loan.

This problem may arise if you are using a "pop-up" blocker program. We recommend disabling any pop-up blocking software you may be running when using the GET IT service. If your popup blocker software allows you to specify a domain for which pop-ups are acceptable, you may wish to add the Weill Cornell Medical Library URL to the list. Please refer to help files associated with your pop-up blocking software for further information about adding domains and pop-up disabling.

The GET IT button is not available in all Weill Cornell Medical Library e-Resource databases. If the GET IT button is enabled for your particular database, try the troubleshooting suggestions below:

If JavaScript is disabled in your browser, re-enable JavaScript. To re-enable JavaScript in Netscape: select EDIT, then PREFERENCES from the menu bar. Under ADVANCED, select ENABLE JAVASCRIPT. Click OK. Click on RELOAD to see the changed results. To re-enable JavaScript in Internet Explorer 5: select INTERNET OPTIONS from the TOOLS menu. Within the INTERNET OPTIONS window, select the SECURITY tab, then click on CUSTOM LEVEL. Scroll to JAVA PERMISSIONS and click to select HIGH SAFETY. Click OK to close the SECURITY SETTINGS window, then OK again to close the INTERNET OPTIONS window. Re-launch the browser to ensure the changes have taken effect.

Clear your computer's cache. In Netscape, go to Edit/Preferences/Advanced/Cache and clear the memory and disk cache. In IE, select Tools/Internet Options and then under the General tab, select Delete Temporary Internet Files.

Your session will time out according to the parameters of the database. (For example, Ovid databases time out after 20 minutes of inactivity.) If you are viewing full-text via a GET IT window, the database will consider this inactivity. Please be aware of these time constraints, or the database session may close, and you will lose your search.

Any user connected to the New York Presbyterian-Weill Medical College of Cornell University network has access to GET IT. Please read our statement concerning Rights & Restrictions to the Use of Electronic Resources.

Yes, provided you have dialed into the network, activated VPN on your computer, or logged in using EZProxy.

PubMed, Ovid (select databases), Faculty of 1000, and Web of Science, among others.